Many users have complex needs for modern operations. This requires access to multiple back-end systems, connectivity with many internal IT services and connectivity over multiple networks and from multiple different devices.
A platform solution provides all these with one system with integrated applications and services. This is more practical than managing multiple separate solutions.
In a platform you can also integrate different services together. As an example, you can have multi-database search that combines infomration from multiple sources and provides the user one response with all the information they need, with a single user action. This helps build applications that really support your operations.
A platform can also grow with you: when you have new needs, you can add them to your existing set of solutions in an integrated way.
Think about integrated platforms and consider your needs today and tomorrow and choose a solution that really works for your needs.